The extra AI agent your call centre has been waiting for
Revolutionising Contact Centres with Intelligent AI Agents built to sound natural, protect compliance, and take action across your stack.
Live routing
Omni-Agent
Go live in
10 days
Avg. CSAT lift
+18%
Containment
65%
AHT reduction
-35%
Industries
Transforming Customer Interactions Across Industries
Deploy XTRAGENT.AI once and tailor workflows to every business line. Maintain brand control while keeping compliance teams satisfied.
Healthcare & Medical
HIPAA-aware triage, scheduling, and follow-ups.
Finance & Banking
Secure balance checks, disputes, and card activations.
Hospitality & Travel
Bookings, itinerary changes, and loyalty redemptions.
Government & Public
Citizen services, benefits status, and notifications.
Automotive
Service reminders, roadside support, and test drives.
Technology & Software
Product support, renewals, and onboarding.
Food & Beverage
Curbside pickup, catering, and reservation updates.
Manufacturing
Order status, vendor coordination, and logistics.
Professional Services
Intake calls, scheduling, and compliance checks.
Fitness & Wellness
Membership upgrades, class booking, and retention.
Real Estate
Property tours, qualification, and offer workflows.
Education & Training
Enrollment, attendance, and learner support.
Retail & E-commerce
Order tracking, returns, and personalization.
Legal Services
Case intake, document requests, and updates.
Non-Profit
Donor stewardship, events, and volunteer shifts.
Media & Entertainment
Ticketing, subscriptions, and backstage access.
Service Providers
Home services scheduling and confirmations.
Personal Assistant
Concierge-style coordination across tasks.
AI Voice Agent Use Cases
Deploy Once, Scale Across Departments
One platform. Multiple business functions.
Answering Machine
Capture every voicemail with verified caller context.
Account Inquiry
Secure verification before sharing balances and updates.
Payment Reminder
Proactive nudges with compliant disclosures.
Fraud Alert
High-priority outreach with step-up authentication.
Customer Service
Resolve routine tickets with empathetic responses.
Loan Application
Guide customers through underwriting-ready data capture.
Property Search
Match buyers to listings with real-time inventory.
Viewing Appointment
Coordinate calendars, confirmations, and follow-ups.
Learning & Development
Enroll learners, schedule coaching, and certify.
Lead Generation
Qualify prospects, score intent, and route instantly.
Telehealth Support
Pre-visit screening, consent capture, and reminders.
Insurance Verification
Automate eligibility checks with payer data.
Lead Qualification
Consistency in discovery calls with CRM sync.
Loyalty Program
Points balances, upgrades, and exclusive offers.
Patient Intake
Collect symptoms, coverage, and next steps securely.
Student Enrollment
Application status, document collection, and tours.
Order Tracking
Accurate ETAs, delivery changes, and signatures.
Mortgage Guidance
Pre-approval questions with document readiness.
Career Guide
Role matching, interview prep, and recruiter handoff.
Product Recommendation
Conversational upsell with inventory awareness.
Outbound Sales
Intelligent sequencing with compliance controls.
Return & Exchange
Policy-aware routing and instant authorisations.
Integration
Seamless Integration with Your Existing Systems
API-first and secure by design. XTRAGENT.AI connects to CRMs and databases bidirectionally so every conversation is powered by current context—and every action is recorded automatically.
Pull Data
Retrieve customer information, order history, and account details in-call for confident responses.
Push Updates
Update records, log interactions, and trigger workflows as calls wrap—no manual re-entry.
Live data bridge
CRMs
Any CRM with API
Databases
Postgres, MySQL, MongoDB
Channels
Voice · SMS · WhatsApp · Email
Security
Audit trails · Role-based access · PII controls
Intelligence
Intelligence Beyond Conversation
From real-time sentiment to post-call insights, XTRAGENT.AI gives operations leaders the visibility they need.
Sentiment Analysis
Detect intent, urgency, and satisfaction in real time to adjust tone, script, and routing.
Intelligent Triggers
Launch workflows on key phrases—flag risk, escalate to humans, or initiate callbacks automatically.
Actionable Insights
Surface call trends, conversion signals, and compliance flags directly in your CRM dashboards.
Contact
Ready to Transform Your Contact Centre?
Tell us about your call volumes, compliance needs, and CRM stack. We will tailor a live demo and rollout plan for your team, or set you up as a reseller.